Tasting Tours Co. Cancellation Policy

1. General Policy

  • All cancellations must be made in writing via email to info@tastingtoursco.com

  • Cancellations are only considered confirmed once you receive a written acknowledgment from Tasting Tours Co.

2. Cancellation by Customer

  • More than 14 days before the tour date: Full refund of the deposit or any payments made.

  • Between 7-14 days before the tour date: 50% refund of the deposit or any payments made.

  • Less than 7 days before the tour date: No refund will be issued. However, you may reschedule the tour to a later date without any penalty, subject to availability.

  • Within 24 hours of the tour: No refund or rescheduling option available.

3. Cancellation by Tasting Tours Co

  • In the unlikely event that Tasting Tours Co needs to cancel your tour due to unforeseen circumstances (e.g., extreme weather, illness, or other emergencies), you will be offered a full refund or the option to reschedule at no additional cost.

4. Rescheduling

  • More than 7 days before the tour date: You may reschedule your tour without any penalty, subject to availability.

  • Less than 7 days before the tour date: A rescheduling fee of $50 will apply, and rescheduling is subject to availability.

5. Force Majeure

  • Tasting Tours Co is not liable for any cancellations or changes due to events beyond our control, such as natural disasters, pandemics, or government restrictions. In such cases, we will work with you to reschedule your tour or provide a partial refund.

6. Refund Process

  • Refunds will be processed within 7-10 business days from the date of cancellation confirmation.

  • Refunds will be made to the original payment method used at the time of booking.

7. No-Show Policy

  • Failure to arrive at the designated meeting point on time will be considered a no-show, and no refund or rescheduling will be provided.

8. Changes to the Policy

  • Tasting Tours Co reserves the right to amend this cancellation policy at any time. Any changes will be communicated to customers in writing and will apply to future bookings.

Contact Information For any questions or to initiate a cancellation, please contact us at:

  • Email: info@tastingtoursco.com

  • Phone: 0414 926 242

By booking a tour with Tasting Tours Co, you agree to the terms outlined in this cancellation policy.